The frequently asked hp printer questions are provided for the convenience of the users to identify and avoid the hp printer problems independently. There might be many reasons for a printer to create trouble. Our website consists of information that you may face with the printer in the future if any.
If you are using a router offered by your Internet Service Provider(ISP), sometimes it may throw fault while connecting your wireless printer over it. The steps below may help you how to connect your wireless printer with a router provided by the ISP.
This issue usually occurs when you have performed a Windows OS upgrade, i.e. After upgrade the HP Printer Assistant does not open or the Printer setup software screen appears when you click on the desktop shortcut.
We recommend you follow these steps to resolve the above said issue.
Discard the printer connection and reconnect it.
Click on Connect a new printer and observe the instructions displayed on the screen for setting up the printer again. If HP Printer Assistant works, then the hp printer problems is resolved. Else, go to the next step.
Remove the previously installed printer software.
Reinstate the printer software of the latest version.
Unplug the USB cable from the printer if it is connected to the computer so. Click on Programs and Features when you find it through Windows Search. Click the respective HP printer name from the list of installed programs, then click Uninstall or Yes. Based on the instructions that appear on the screen, accomplish the software uninstall process. Do not forget to reboot the computer after the completion of any install / uninstall process.
Switch on your printer if it is turned off. Disconnect the USB cable from the printer if any connected from the computer. Download the latest full-feature printer driver from our website. Extract the setup file that is downloaded on your internet browser utilities either by using HP Download and Install Assistant or choose Download only to open or run the driver file manually. Choose Typical or Recommended type of installation if prompted at the time of software installation process.